This Privacy Policy explains how mystake-ca.com processes personal data in connection with the MyStake platform and offered payment and service features. Processing is conducted in accordance with applicable data protection laws and privacy regulations in Canada.
The data controller within mystake-ca.com is the operator mentioned in the imprint, who determines the purposes and means of processing. This policy applies to all processing operations on mystake-ca.com and related services such as account management, payments, and support communications.
Depending on usage, the following categories of personal data may be processed: registration data such as name, date of birth, residential address, email address, and phone number; verification data (KYC) such as ID copies, proof of address, and where applicable payment proofs; usage data such as login information, IP address, device data, game history, and transactions related to MyStake.
Cookies and similar technologies may also be deployed to technically operate the website, conduct statistical analyses, and personalize content or offers where consent is provided.
Data is primarily processed to create, verify, manage, and enable access to player accounts for MyStake games and sports betting. Additionally, it serves to securely process deposits and withdrawals, prevent fraud, abuse, and money laundering, and legally document transactions.
Further purposes include technical analysis and platform optimization, personalization of the gaming experience, and – with consent – sending marketing communications. Legal bases include contract performance, legal obligations, legitimate interests of the operator, or your consent, depending on the purpose.
Personal data is disclosed to third parties only when necessary for payment processing, identity verification, hosting, technical delivery, or to comply with legal requirements. Data is retained only as long as necessary for contract performance, compliance with legal retention obligations, or enforcement of legal claims; thereafter it is deleted or anonymized.
To secure your data, the operator uses encryption, role-based access controls, logging of security-related processes, and regular system and security audits to prevent unauthorized access as much as possible.
Under applicable privacy laws, you have the following rights: access to your stored personal data, rectification of inaccurate or incomplete data, erasure or restriction of processing where no legal obligations prevent it, and objection to certain processing activities plus the right to data portability.
Inquiries regarding data protection rights, cookies, or marketing preferences can be addressed at any time to the designated data protection contact of the operator of mystake-ca.com. You also have the right to file a complaint with the relevant privacy commissioner if you believe your rights have been violated.
